Panasonic Telephone System
We provide maintenance for all new Panasonic Telephone System installation that we provided. We can also take over maintenance of existing Panasonic Telephone System and even provide maintenance on an older Panasonic Telephone System where maintenance may have lapsed.

                        

 

Assist 4/8 Support (4 to 8 hours response), dial-up and diagnose, remote support

This Level of support provides a remote dial-up facility to you system between the hours of 9.00am to 6.00pm, Monday to Friday, excluding Public Holidays. If the problem cannot be fixed verbally over the telephone with one of the users, then we will attempt to establish a dial-up session. Telephone / dial-up call times, where possible are managed to 30 minutes a session. After which, the user will be advised to have an on-site visit.

Comfort 4/8 Support (4 to 8 hours response), on-site visit, labor cost only

This level of support provides on-site support service between the hours of 9.00am to 6.00pm, Monday to Friday, excluding Public Hoildays, where a dial-up service cannot resolve the issue. This includes call out and labour for equipment specified in your equipment schedule. You will be advised when parts are required and the associated cost. If you decide not to purchase the equipment required, then we reserve the right to cease support for that incident. In the event that the failure is critical, loan of equipments can be supply on a chargeable basis. ( Subject to case by case )

Classic 4/8 Support, (4 to 8 hours response), on-site visit, parts and labour

This level of support provides on-site support service between the hours 9.00am to 6.00pm, Monday to Friday, excluding Public Hoildays, where a dail-up services cannot resolve the issue. This includes on-site visits, labour and parts for equipment specified in your equipment schedule. 1 System Care visit are also Included.

Advanced 4/8 Support, (4 to 8 hours response), on-site visit, parts and labour

This level of support provides on-site support between the hours of 9.00am to 6.00pm, Monday to Friday, excluding Public Hoildays, where a dail-up services cannot resolve the issue. This includes on-site visits, labour and parts for equipment specified in your equipment schedule. 1 System Care & 2 Service Trips visit are also included.

System Care

Another service, provided within or externally from the contract, is the System Care. These are usually scheduled annually as part of the maintenance contract or at an additional cost. The cost of this service is subjected to the capacity if the system.

During System Care visit, the system engineer will check system diagnostics, check and clear history table, back-up your database, check batteries, check software levels and implement maintenance upgrades where applicable.

Service Trip

Another service provide within or externally from the contract, is the Service Trip. This consists of basic on-line system changes as your requirements alter. The cost of this service is usually charge at $80 to $200 per trip.

Plus Trip

Any of the service levels, detailed in this contract, may be upgraded to Plus Trip. This will include Saturday cover between 9.00am to 1.00pm.

 
                      
 

CCTV Surveillance Camera

Allied Business Solutions has built up a reputation for service. We committed not only to continue this level of service, but are always looking at ways to improve it further.
 
We provide our clients:
· 24 hours managed service line and 24 hours technical support
 
· Remote Support and Diagnostics
 
· 24 hours emergency technicians call out service
Our management team and our service and maintenance technicians are conscientious  professionals with a wealth of industry experience and training. Backed by the very latest technology, We are able to offer a first rate service. We can also provide around the clock support with our Remote Support and Diagnostics service. This offers remote diagnostics and system interrogation.
 
Allied Business Solutions has found that security systems that don’t have a maintenance contract fail much more often than those that do have regular maintenance.
At Allied, we offer a comprehensive range of Service Contract tailored specifically for your Company’s individual requirements.
Our maintenance contract for security system will include at least 2 trips of full check at your security system and we will make sure the equipments is all in good working condition.
 
For Site Survey or to setup a maintenance contract, call 6273 2172
 
                 
 

Door Access System

An access control system needs to be maintained on a regular basis to ensure that all its hardware elements, EM Lock, Card Reader, Door Contacts, Emergency Breakglass and Exit Switch, operate reliably. Failure of any one of those elements could result in significant disruption for the system owner.

A computerized system needs regular housekeeping to ensure that access is granted or denied to the correct users. The system also needs regular appraisal to determine whether it is functioning as effectively as possible whilst maintaining operational security.

As part of your access control system preventative maintenance contract, Allied Business Solutions undertakes a through service of all your system’s components

· Door mechanisms, readers and cabling clean and check units and connections

· Control unit check performance

· Display and software check functions and performance

· Operation perform site assessment

· Power test, power supply and back-up unit condition and performance                                                                                                                                                                    

· Alarm inputs check operation and response

· Document the visit

For site survey or to setup maintenance contract, call 6273 2712